📢 IBPS CRP CSA-XV RECRUITMENT 2026-27
🏢 Organization: Institute of Banking Personnel Selection (IBPS)
📌 Recruitment: Common Recruitment Process (CRP CSA-XV) for Customer Service Associates in Participating Public Sector Banks
🏦 Participating Banks:
• Bank of Baroda
• Bank of India
• Bank of Maharashtra
• Canara Bank
• Central Bank of India
• Indian Bank
• Indian Overseas Bank
• Punjab National Bank
• Punjab & Sind Bank
• UCO Bank
• Union Bank of India
📌 Post Name:
➡️ Customer Service Associate (CSA)
➡️ Clerical Cadre
💰 Pay Scale:
Basic Pay: ₹24,050 – ₹64,480
Scale: ₹24,050-1340/3-₹28,070-1650/3-₹33,020-2000/4-₹41,020-2340/7-₹57,400-4400/1-₹61,800-2680/1-₹64,480
Additional allowances & perquisites will be as per the rules of the respective Participating Bank.
🎓 Educational Qualification:
• Degree/Graduation in any discipline from a University recognised by the Government of India, or an equivalent qualification recognised by the Central Government.
• Candidate must possess a valid Mark-sheet/Degree Certificate showing graduation on or before 21.08.2025.
• Graduation percentage must be entered in the online application.
• Candidates must have proficiency in reading, writing, speaking and understanding the specified/opted local language of the State/UT applied for.
• Computer Literacy is mandatory: Certificate/Diploma/Degree in computer operations/language OR Computer/Information Technology studied as a subject in High School/College/Institute.
🎂 Age Limit (as on 01.08.2025):
• Minimum: 20 years
• Maximum: 28 years
• Born between 02.08.1997 and 01.08.2005 (both dates inclusive).
🔹 Age Relaxation:
• SC/ST: 5 years
• OBC (Non-Creamy Layer): 3 years
• PwBD: 10 years
• Ex-Servicemen/DESM: As per notification, subject to prescribed maximum age limits
• Widows/Divorced Women/Women legally separated and not remarried: up to 35 years (General/EWS), 38 years (OBC), 40 years (SC/ST).
📍 Job Location:
State/UT-wise recruitment. Candidates can apply for vacancies in one State/UT only. The examination is normally conducted in the selected State/UT, although IBPS may allot a centre outside the selected State/UT depending on circumstances.
💳 Application Fee:
• SC/ST/PwBD/ESM/DESM: ₹175/- including GST
• All Others: ₹850/- including GST
• Online transaction charges are to be borne by the candidate.
📅 IMPORTANT DATES
🗓️ Notification Date: 01.08.2025
🟢 Online Application Start: 01.08.2025
🔴 Last Date to Apply: 21.08.2025
💳 Last Date for Fee Payment: 21.08.2025
✏️ Edit Window: After registration closes; dates to be notified on the IBPS website
📚 Pre-Examination Training: September 2025
🎫 Preliminary Call Letter: September 2025
📝 Preliminary Examination: October 2025
📊 Preliminary Result: November 2025
🎫 Main Examination Call Letter: November 2025
📝 Main Examination: November 2025
🏦 Provisional Allotment: March 2026
📝 SELECTION PROCESS
1️⃣ Online Preliminary Examination
2️⃣ Shortlisting for Main Examination
3️⃣ Online Main Examination
4️⃣ Local Language Proficiency Test (LLPT), wherever applicable
5️⃣ Provisional Allotment to Participating Bank
6️⃣ Document Verification/Identity Verification
7️⃣ Joining as per the allotted Participating Bank
📚 Exam Pattern
🔹 Preliminary Examination – 100 Marks / 60 Minutes
• English Language: 30 Questions | 30 Marks | 20 minutes
• Numerical Ability: 35 Questions | 35 Marks | 20 minutes
• Reasoning Ability: 35 Questions | 35 Marks | 20 minutes
🔹 Main Examination – 200 Marks / 120 Minutes
• General/Financial Awareness: 40 Questions | 50 Marks | 20 minutes
• General English: 40 Questions | 40 Marks | 35 minutes
• Reasoning Ability: 40 Questions | 60 Marks | 35 minutes
• Quantitative Aptitude: 35 Questions | 50 Marks | 30 minutes
⚠️ Negative Marking:
For every wrong answer, 0.25 of the marks assigned to that question will be deducted. No penalty for unanswered questions.
🏆 Final Merit:
Only marks obtained in the Online Main Examination will be considered for final merit listing.
🗣️ Local Language Proficiency Test (LLPT):
• Candidate must select one applicable local language for the State/UT during application.
• Candidates who studied the specified/opted local language in Class 10 or above and produce the relevant certificate/mark sheet are exempt from LLPT.
• LLPT is conducted after qualifying the Main Examination/Provisional Allotment but before joining.
• It is qualifying in nature.
• Failure to qualify results in disqualification.
🖥️ Application Mode:
Online only. No other mode of application is accepted.
📄 Documents Required
For Online Application:
• Recent photograph
• Signature
• Left thumb impression
• Handwritten declaration
• SSC/SSLC/10th Standard or equivalent certificate
• Applicable disability/other certificate, where required
• Live photograph captured through webcam/mobile during registration
At Document Verification/Joining, as applicable:
• System-generated online application printout
• Proof of Date of Birth
• Valid photo ID
• Graduation mark sheets/certificates
• Local-language proof
• SC/ST/OBC certificate
• EWS Income & Asset Certificate
• PwBD disability certificate
• Applicable scribe/disability certificate
• Ex-Servicemen documents
• NOC for candidates serving in Government/Quasi-Government/PSU organisations
• Other relevant eligibility documents.
🪪 Accepted Photo ID at Examination:
PAN Card / Passport / Permanent Driving Licence / Voter ID / Bank Passbook with photograph / authorised photo ID / recognised College or University ID / Aadhaar or E-Aadhaar with photograph / Employee ID / Bar Council ID with photograph.
❌ Ration Card and Learner's Driving Licence are not accepted.
📝 HOW TO APPLY
1️⃣ Visit the official IBPS website.
2️⃣ Open CRP CSA.
3️⃣ Select “CLICK HERE TO APPLY ONLINE FOR CRP – Customer Service Associates (CRP-CSA-XV)”.
4️⃣ Click “CLICK HERE FOR NEW REGISTRATION”.
5️⃣ Enter basic details and generate the provisional registration number and password.
6️⃣ Save the registration number and password carefully.
7️⃣ Fill in personal, educational, State/UT and other required details.
8️⃣ Upload photograph, signature, left thumb impression, handwritten declaration and required certificates/documents.
9️⃣ Capture/upload the photograph through webcam/mobile as required.
🔟 Carefully verify all details using Save & Next.
1️⃣1️⃣ Select the State/UT for provisional allotment and bank preferences as required.
1️⃣2️⃣ Complete online fee payment.
1️⃣3️⃣ Submit the application.
1️⃣4️⃣ Download/print the e-receipt and final application form.
1️⃣5️⃣ Keep the registration number, password and application printout safely for future reference.
💳 Payment Methods:
Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets and UPI are mentioned in the notification.
⚠️ IMPORTANT INSTRUCTIONS
🔸 Candidates can apply for vacancies in one State/UT only.
🔸 The State/UT option once exercised is irrevocable.
🔸 Fill the application extremely carefully. Certain details cannot be changed after submission.
🔸 Registered mobile number and email ID should remain active throughout the CRP.
🔸 Keep the registration number, password and application printout safely.
🔸 Apply well before the closing date instead of waiting until the last day.
🚫 Items NOT Allowed at Examination Centre:
• Mobile phones and communication devices
• Bluetooth/Earphones/Microphones/Pagers/Health Bands
• Calculator, scale, writing pad, geometry box, pen drives, electronic pen/scanner etc.
• Printed/written material and loose papers
• Watches/wrist watches
• Cameras and electronic/storage devices
• Handbags, belts, caps, goggles and similar items
• Jewellery and metallic items
• Food/water bottles
• Any item that could facilitate unfair means.
🎫 Exam-Day Requirements:
• Valid examination call letter
• Original valid photo ID with the same name as the call letter/application
• Photocopy of the photo ID
• One additional photograph matching the photograph on the call letter
• For Main Examination: authenticated/stamped Preliminary call letter and authenticated/stamped ID photocopy must also be carried.
📊 Credit History:
Candidates are required to maintain a healthy credit history at the time of joining. This requirement is not a pre-condition for applying.
♿ PwBD/Scribe:
Eligible candidates using a scribe must indicate this during online registration. Compensatory time of 20 minutes per hour, or as otherwise advised, is available according to the notification and applicable conditions.
📢 Vacancy Note:
The 10,277 vacancies are indicative. State-wise and category-wise vacancies are provided in Annexure I, and actual provisional allotment depends on vacancies ultimately reported by Participating Banks.
🌐 Official Website:
IBPS: www.ibps.in
📞 Help Desk / Complaints:
For queries/complaints, the notification directs candidates to the IBPS Grievance Redressal System: cgrs.ibps.in
🔗 Official Notification:
Available on the official IBPS website.
✅ Official Apply:
Available through the CRP CSA-XV section on the official IBPS website. The notification itself contains the “Click here to apply for CRP CSA XV” link.
⚠️ Important: All further announcements and updates regarding CRP CSA-XV are to be published on the official IBPS website.
Disclaimer:This content has been generated using AI and may contain errors or inaccuracies. Please verify all details using the official notification or the official link provided above before relying on the information.
0 Comments